Salesforce Commerce Cloud: our commitment to ecommerce

At Omega CRM we are committed to leading e-commerce solutions such as Salesforce Commerce Cloud, that helps companies achieve a unique and personalized shopping experience for each customer.

At Omega CRM we are committed to leading e-commerce solutions such as Salesforce Commerce Cloud, that helps companies achieve a unique and personalized shopping experience for each customer.

Its cloud-based technology allows companies to create personalized experiences throughout the purchase process by combining innovative design with artificial intelligence (AI) and seamless multi-channel integrations.

Salesforce Commerce Cloud is undoubtedly the most competitive B2C e-commerce and B2B e-commerce solution with two main products:

  • Salesforce B2B Commerce has the power and features to handle large orders, recurring orders, complex offers, and business-specific shipping solutions.
  • Salesforce B2C Commerce enables brands to create personalized multi-channel shopping experiences in a simple and scalable way. It is designed to interact with users through multiple integrations, such as Marketing Cloud and Service Cloud offering a 360 strategy, in addition to numerous solutions found in the Salesforce AppExchange marketplace.

Our extensive experience in both B2B y B2C Salesforce Commerce Cloud implementations, along with the expertise of our team of certified professionals, allows us to get the most out of this solution with highly defined features.

Einstein

Predictive intelligence through Einstein AI, Salesforce’s artificial intelligence that allows you to automate processes, show more individualized results and work on all e-commerce KPIs throughout the customer’s life cycle.

High scalability

Today, many large brands require the ability to handle high traffic, sudden traffic spikes, high transaction volumes, and massive amounts of inventory. As businesses expand and demand changes, e-commerce platforms must scale accordingly.

A unified shopping experience

The potential of the Salesforce Commerce Cloud is realized when we integrate all digital and physical channels. Omega CRM is committed to ecommerce marketing strategies that lead to create a 360 customer experience. We have multiple solutions tailored to each type of business.

Mobile-First Capabilities

Having a responsive website that prioritizes mobile users is no longer optional. Commerce Cloud offers users an enriched mobile experience, making the multi-channel shopping and experience one of their most important advantages.

Multi-store management

With Salesforce Commerce Cloud, organizations can manage multiple stores or brands from a single platform. Even for companies with brands spanning different time zones, countries, currencies and languages, SFCC offers the perfect solution.

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