Salesforce Revolutionises Enterprise Automation with AgentForce
The artificial intelligence revolution is ushering in a new era with autonomous agents designed for specific tasks. These agents, such as those introduced by Salesforce…
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We’ve discovered CX Imperatives
Merkle’s annual study, where you’ll find tips to help you improve your brand experience. Consumers were asked what they expect from their experiences with brands,…
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A Crucial Step Towards Online Privacy with Third-Party Cookie Removal
Google Chrome, has launched an initiative that involves removing access to third-party cookies for some users. Instead, they are invited to activate the “tracking protection”…
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Innovation in times of CoVid19
Innovation can help many industries improve and transform. Research from Boston Consulting Group puts it this way: “The formula for business success that worked a…
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