Omega CRM, a company specialized in Customer Experience Management (CXM), has been recognized by Salesforce as the leading partner in the implementation of Agentforce in Spain, as part of the Salesforce Partner Awards held yesterday evening at Espacio Las Ventas in Madrid.
This recognition of Omega’s excellence in deploying artificial intelligence solutions applied to CXM consolidates the company as a pioneer in the implementation of Agentforce, Salesforce’s intelligent agent platform.
In addition, Omega CRM has received two additional awards:
- 🏆 Agentforce Specialist Certification: for being the partner with the highest number of Agentforce Specialist certifications, demonstrating its commitment to specialization and technical talent.
- 🏆 Agentforce Live Projects: for being the partner with the most agents in production.
“This recognition fills us with pride and, above all, with energy to keep building the future together with Salesforce and our clients. AI is not just a trend, it is a true lever for change, and this award proves that we are ready to lead that transformation starting today.”
Said David García Fuentes, CEO of Omega CRM.
Since its launch, Omega has led multiple projects where Agentforce has been the driving force for optimizing business processes, improving customer experience, and transforming team productivity through AI.
This distinction adds to other recognitions received by Omega within the Salesforce ecosystem and strengthens its position as a strategic and innovative partner in customer experience technologies, automation, and artificial intelligence.
