Accelerate business through innovation in customer relations.

#Technology

More than 22 years working together with our clients from strategy to design, implementation and measurement, by means of the development of customer-centrics digital solutions, based on innovation and focussed on results.

#Omega360 is our value proposal, matured through our work with hundreds of clients from manifold industries in the field of CXM (Customer Experience Management). A proprietary methodology for developing the digital ecosystem that includes flexible and customized solutions which facilitate the transformation and acceleration of business through the technology and data applied to the Omnichannel Experiences of the Customer in areas such as Customer Service, eCommerce, Analytics or Marketing.

We are part of the Dentsu group and together with Merkle we are the largest CXM agency in Spain.

Customer experience strategy

Strategic design of Customer360 journey experiences

Service & Sales

Customer 360 Data Platform (CDP); CRM Sales & Services; Multi-cloud Platforms Integration; Customer Managed Services

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Channel & Ecommerce

Journey Orchestration; Experiences Design: UX-UI; eCommerce Implementation & Enrichment; Communities' Design & Development

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Marketing

Marketing Automation; Media Mix Digital Advertising; Audiences Management; Activation & Extension; Social Listening & Social Media

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Analytics & Insights

Data Engineering & Big Data; Visualization; Advanced Analytics

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Innovations labs

The numbers of a very talented team.

Our track record is full of milestones, important moments, trust, commitment and shared successes. These are the numbers which vouch for our work together with clients, partners and our team.

Get to know us

+20

Years of experience

+450

Partners

11

Offices

+350

Clients

+150

Active projects

4,9/5

Customer satisfaction

*Source Appexchange

Technology to innovate.
Partners and strategic alliances.

Constant search for innovative solutions in order to adapt these to the needs of our clients which complement and reinforce our value proposal.

We are Iberia and EMEA #1 Top Partners of Salesforce

Commitment to our clients.

More than 350 clients vouch for our track record. We have worked together with them to boost the digital growth of their company. Interested?

Success cases

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While taking care of talent, we will achieve excellence.

At OMEGA we believe in the #OneTeam philosophy, this is why we set up an environment that encourages and grows the talent of our employees and develops all their potential. We encourage a collaborative culture, flexibility and innovation as tools in order to create a lasting bond with them and to foster their commitment towards the company and our clients. Because when talent is present, innovation will follow. And excellence as well.

Open opportunities